FAQ

You can pay your orders with:

• iDEAL
• PayPal
• SEPA bank transfer
• Invoice (afterwards) For existing customers we offer payment on account, contact us about the possibilities.

Do you want to pay in a different way? Please contact us.

A repair can be requested via the form on our website, by phone or mail.

We repair electronic parts of any brand.

We repair your product within 15 working days.

Yes, we can almost always keep the software. Please indicate this on the RMA form.

Yes, you get a standard 1 year warranty.

We will contact you if your product cannot be repaired. There will be no costs incurred. You can choose to receive the product back or have it dispose by us.

After approval from MV Technics, it is possible to return stock items within 30 days of the invoice date. The items must have the same condition as sold.

Items purchased especially for you. New factory sealed items whose seal has been broken or with damaged packaging.

The standard return costs are 10% of the sales price of the item. The shipping costs for returning the items and possible transport damage are on customers own expense.

Contact MV Technics to register your return. Pack the item transport-resistant and add the received RMA form to the package. After this you can send the package at your own expense to:

Attn. Returns
MV Technics
De Tsjoele 11
8401BE Gorredijk

As soon as we have received your return, we will review it within 5 working days. In case your return is accepted, your money will be refunded and you will receive a credit invoice. In case your return not is accepted, you will be contacted.

We mainly purchase PLCs, HMIs and Drives. The products must be repairable.

Use the form on our website of or send a list with article numbers, condition and quantities to our email.

There are several factors that play a role in determining the price such as, the condition  and popularity of the part, our stock level and the future selling price.

All standard packages within Europe are shipped with UPS (Express Saver).

When your order is ready for shipment, you will receive the tracking number.

Orders are processed and dispatched within 48 hours. Do you need your order faster? That is possible, contact us for an urgent delivery.

You receive a standard 1 year warranty on items that are repaired by us or that you have bought from us.

Contact MV Technics to register your warranty claim. We may be able to help you from a distance and otherwise you will receive an RMA form to return the item for a warranty assessment.

No there are no costs involved. When the warranty assessment turns out that the claim is false, €150 will be charged for the purpose of research costs.